Website Support & maintenance Service

Popcorn passionately believes that the ongoing management of your web site is paramount to its continued success. Keeping your web site fresh - up to date with company information, news, product details, exhibitions and promotions is the only way to keep customers coming back for more.

Whether or not we have designed and developed your web site from birth, we can offer you the essential service of web site management throughout its lifetime. Our website management team are ready to take your instructions and keep your web site alive.

Popcorn will spend time each month, adding content, changing content or even redesigning the site for you to your instructions. There will be no difference between what you conceive as maintenance or new development; we will still carry out the work as part of this package. Where work is expected to take over your agreed time amount we will inform you of any additional charges for your approval.

For your monthly subscription you get 60 minutes support time:-

  • This may include general maintenance, content changes or even new development.
  • Direct access to our customer service manager's desk.
  • Ongoing email and telephone technical support.
  • Priority service.
  • Testing of your web sites' pages, links, images and forms.
  • Browser and device compatibility testing as new browsers, versions and devices are launched.
  • A report on the work we have carried out to your web sites each quarter.
  • Monthly Google search engine performance report.
  • Online access to Google Analytic reports, if hosted with us.
  • Assistance with updates to social media sites.
  • Creation and management of Google Places account.
  • Support of e-mail newsletter campaigns.

 

We've worked with

Sport Beans Hillingdon London Thurrock Council
Wildlife Trust HPCTraining.com Jelly Belly
Hayter University of Cambridge My Sea Mates